🏢 Stage 7 — RFP (Request for Proposal) Creation
Now ACME creates a detailed document asking vendors:
“Tell us HOW you will solve our problem and HOW MUCH it will cost””
âť“ What Is RFP (Request for Proposal)?
A Request for Proposal (RFP) is a formal document that asks vendors to provide:
- Technical solution
- Delivery model
- Pricing
- Timeline
đź‘Ą Who Is Involved
| Role | Responsibility |
|---|---|
| Procurement | Owns document |
| Enterprise Architects | Define technical sections |
| Security Team | Define security requirements |
| Finance | Define pricing expectations |
| Legal | Define contractual terms |
đź› What Goes into RFP
1. Company Context
- Acme’s current digital & physical estate
-
Acme’s current challenges. For example:
- Shadow IT (uncontrolled IT usage outside governance)
- Weak ITSM (Information Technology Service Management)
- Poor change management
2. Scope of Work
Clearly define expectations.
For example:
- Cloud migration (VMs, SAP, ERP)
- Platform engineering
- Automation
- Managed services
3. Technical Requirements
For example:
- Cloud platforms (Azure, AWS)
- Security expectations (Zero Trust = no implicit trust, always verify)
- Automation requirements (Infrastructure as Code)
4. Service Requirements
For example:
| Requirement | Details |
|---|---|
| SLAs (Service Level Agreements) | Performance commitments |
| Uptime | System availability expectations |
| Response time | Incident handling speed |
| Support model | 24/7 support, global coverage |
5. Commercial Requirements
For example:
- Pricing structure
- Billing model
- Cost transparency expectations
6. Evaluation Criteria
For example:
- Technical capability
- Migration experience
- Cost competitiveness
- Delivery model maturity
- Cultural fit
📦 Output
- Final RFP Document
| ⬅ Series Home | ⬅ RFI | RFP-Approval➡ |